Shipping Information
Our Shipping Policy
At BookPoint, we strive to deliver your books as quickly and efficiently as possible. We ship to all locations within Uganda, ensuring that quality literature reaches every corner of the country.
Delivery Timeframes
| Location | Estimated Delivery Time |
|---|---|
| Kampala Metropolitan Area | 1-2 business days |
| Major Cities (Entebbe, Jinja, Mbarara, Gulu) | 2-3 business days |
| Other Urban Areas | 3-5 business days |
| Rural Areas | 5-7 business days |
Note: These timeframes are estimates and may vary based on weather conditions, public holidays, or other unforeseen circumstances. We will always keep you updated on the status of your order.
Shipping Costs
Free Shipping: Orders above UGX 100,000 qualify for free standard shipping to any location in Uganda.
Order Tracking
Once your order is dispatched, your order status will be updated. You can track your order status by:
- Logging into your BookPoint account and visiting the "My Orders" section
- Contacting our customer service team with your order number
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team immediately:
- Phone: +256 755 574523
- Email: info@bookpointug.com
- WhatsApp: +256 755 574523
We are committed to resolving any delivery issues promptly and ensuring you receive your books in perfect condition.
Need More Information?
If you have any questions about our shipping policies or need assistance with your order, our customer service team is here to help.
Contact Us